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Small Business Software: Workforce Management Necessities

Old habits die hard. We’ve all heard it said, and within a company it couldn’t be more true. From employee number one to employee “X” habits become culture - what is set into motion in the beginning tends to become the foundation, and changing a foundation is difficult. While sometimes it doesn’t make sense when strategizing for a business to take into consideration what you envision future success will look like, but failure to do so can lead to employee habits that eventually get your business into trouble.

Small Business Women working with a computer on workforce management software.

From the time the first employee is hired, a business is then dealing with human resources, even if there is not a specific human resource department to fall back on for all the legalese that goes into managing people. From setting precedence with time off policies, what behavior warrants a raise or a promotion, to what specific people fill the right slots - starting off on the right foot is integral from everything to turnover and training, and ensuring your business is protected from liabilities in the future. Creating the proverbial “paper trail” from the very start through meticulous record keeping is important, even more so if organization is not your strong suit.

Fortunately, we no longer work in a time where access to recordkeeping software is cumbersome or costly, solutions nowadays can be afforded by almost any size business that are far more powerful than absolutely necessary. That’s not to say, we aren’t happy there are more features and functions, which is especially helpful when scaling your business, but that software nowadays comes with more than ever before for much less. Starting on the right foot when launching a business, or even in the small stages of your business, can be the difference between sinking and swimming, so we put together a list of the software that you need to set the right tone and preserve your businesses culture:

1: Scheduling Software

While obviously scheduling needs are based on salaried or hourly employees, even down to the basics of when an employee clocks in and clocks out to ensure attendance can be important for the tone that you plan to set for your business. Flexibility is becoming more and more of an incentive for employees with families, and especially millennials - but even if flexibility is the trend, that doesn’t come without some sort of boundaries. Look into scheduling software that provides a punch-in/punch-out time clock, and mobile scheduling features for your employees that are on-the-go. An integration into your payroll software is also advantageous.

2: Performance Management

From behavioral issues to promotions, adopting a performance management system can help define the intangibles as well as the objectives you have set in place for people in every position across the company. Allowing employees access to information about company objectives for certain levels of pay and future raises can serve as a motivation tool, as well as set clear expectations for employees to continue working towards or maintain for their level of involvement with the company. Performance management solutions ensure that there is consistency across the board and it becomes easier to point back to incidences and successes when asked for justification of outcomes.

3: HR Software

While there are many features and functions that can go into an HRIS - it is important to look for features such as onboarding and offboarding, behavioral tracking, and more that align with the goals of your organization. Adopting an HRIS has long-standing benefits from storing all important information on an employee, to setting up automated reminders, and pushing out documents that each employee needs to acknowledge their understanding of. Streamlining processes becomes much easier when eliminating some of the humanness in existing processes.

4: Training Software (LMS)

Depending on your industry, training could be vital to the success of your company. From mastery of customer service skills, to best sales techniques, continuing education and more can be controlled internally to create a workforce that is highly skilled and blends well within the company culture. More and more companies are taking training seriously and internal as it is the difference between loyal customers and employees, and high turnover of both the aforementioned.  Today there are solutions that come fully stocked with content to help increase compliance and accountability if you do not have the resources to devote to a training program of your own. Training can play a large part in company culture and employee satisfaction, so getting started with training is a great way to get ahead of any foreseeable issues with culture or turnover.

Depending on your industry, there are many other software solutions available that would be valuable to look into such as a CRM, ERP, invoicing software, and field employee gps trackers, to name a few. Do your research and find vendors that provide the necessary features, not to mention have room for future growth!

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